Retention schedule

Version 1.0 · effective 23 September 2026

How long we keep each kind of data

Identity check results: the decision is kept; any documents we receive are deleted 30 days after the decision.
Financial records (payments, payouts, fees): 7 years, as accounting law requires.
Audit log: 7 years, append-only.
Messages: 24 months after the job settles; attachments 90 days.
Location during jobs: 90 days, reduced to start and end points after 7 days.
Safety incidents: 6 years, kept to the facts of the incident.
Marketing consent: until you withdraw it, plus 3 years to prove it was withdrawn.
Account data: deleted when you close your account, except where a rule above applies.